Privacy Policy

1. Information We Collect

Information You Provide

When you fill out a contact form, request an estimate, or send us an email, you may provide your name, phone number, email address, service address, and a description of your project. We collect this information only because you chose to send it to us.

Information Collected Automatically

When you visit our website, our hosting provider and analytics tools may automatically collect certain technical data. This includes your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This information is collected in aggregate and is not linked to your personal identity unless you have submitted a contact form.

Cookies

Our website may use cookies - small text files stored in your browser - to understand how visitors use our site and to improve your experience. Most browsers allow you to refuse cookies or delete them at any time through your browser settings. Disabling cookies will not prevent you from using the core features of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry or service request.
• To schedule and coordinate estimates and project work.
• To send you information related to services you have requested.
• To improve the content and usability of our website.
• To understand how visitors find and use our website.
• To comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Third-Party Services

We may use third-party tools to operate and improve our website. These may include:

• Analytics providers (such as Google Analytics) that help us understand website traffic and visitor behavior using aggregated, anonymized data.
• Form providers (such as Tally) that process the information you submit through our contact forms.
• Mapping services (such as Google Maps) that display our location. These services may collect data according to their own privacy policies.
• Hosting providers that store and deliver our website files and may log basic server-level traffic data.

Each of these providers has its own privacy policy governing how they handle data. We encourage you to review those policies if you have questions about how a specific tool processes your information.

4. Data Retention

We keep contact information and project records for as long as they are needed to deliver and follow up on your service, and for a reasonable period afterward in case questions arise. We do not retain personal data indefinitely. If you would like us to delete information you have submitted, contact us using the email address below and we will remove it promptly.

5. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. California residents, for example, have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal data we hold about you, the right to request deletion, and the right to opt out of any sale of personal data (we do not sell personal data).

To exercise any of these rights, send us a written request to the email address below. We will respond within a reasonable timeframe.

6. Data Security

We take reasonable steps to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption to protect data transmitted between your browser and our server. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security - but we take this responsibility seriously and review our practices on an ongoing basis.

7. Children

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any update constitutes your acceptance of the revised policy.

9. Contact Us About This Policy

If you have questions or concerns about this Privacy Policy, or if you would like to request access to, correction of, or deletion of your personal information, contact us at: